Frequently Asked Questions

FAITHFULL gift cards are automatically emailed to you once purchased. A unique code will be issued to the email address entered at checkout.

To redeem, enter your unique gift card code in the ‘gift card or discount code’ box at checkout and click apply.

Gift cards purchased through au.faithfullthebrand.com may only be redeemed on this website.

If you are having any issues redeeming your gift card, please contact our customer care team shop@faithfullthebrand.com.

FAITHFULL gift cards are valid for 3 years from the date of purchase.

FAITHFULL does not offer refund or returns on any gift card purchases. Read our Returns Policy here for more information.

Unfortunately, we do not offer physical gift cards at this time.